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Aloft London Excel Hotel, London

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From119US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

One Eastern Gateway, Royal Victoria Dock, London, United Kingdom, E16 1FR

Aloft London Excel features a bold, loft-inspired design and is the only hotel directly connected to the ExCeL International Convention Centre. Situated in Newham, it provides convenient access to notable landmarks like Canary Wharf and the O2 Arena. The hotel boasts modern amenities and a vibrant atmosphere, attracting both business and leisure travelers. This well-connected location in East London offers a unique experience for guests looking to explore the area.

Location

Aloft London Excel is strategically located a short distance from the vibrant Canary Wharf and the O2 Arena, making it ideal for entertainment seekers. The hotel is well-served by transportation, with Prince Regent DLR Station only 0.1 miles away, providing quick access to Central London and London City Airport. This prime location enables guests to discover East London's attractions effortlessly.

Rooms

Each spacious room at Aloft London Excel includes an ultra-comfortable signature bed, a walk-in shower, and custom Bliss® Spa amenities. The rooms are equipped with a 42-inch flat-screen TV and offer plug-and-play connectivity to charge all electronics and connect to the television. Families will appreciate the option of rooms with two double beds, accommodating children comfortably. The modern decor maintains an inviting atmosphere for all guests.

Eat & Drink

Docksider, the hotel's contemporary restaurant, serves seasonal menus featuring healthy, fresh ingredients for breakfast and dinner. Guests can enjoy a casual meal in a welcoming environment, whether they opt for a full English breakfast or a leisurely evening meal. The W XYZ bar provides a lively atmosphere, offering specialty cocktails and a selection of music from acoustic sets to DJ mixes for nighttime enjoyment.

Leisure & Business

The hotel features leisure amenities, including an indoor pool, a sauna, and a fitness center, allowing guests to unwind and stay active during their stay. For business needs, there’s a dedicated space with a high-speed internet connection and access to printing services. A 24-hour self-serve commissary is available for convenience, stocked with gourmet snacks and meals to-go.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Loft Room
Max:
2 persons
24 m² 
Bed options:
2 Single beds
Shower
Air conditioning
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Loft Room
Max:
2 persons
24 m² 
Bed options:
1 King Size Bed
Shower
Air conditioning
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Family Room
Max:
2 persons
24 m² 
Bed options:
2 Double beds
Shower
Air conditioning
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Getting around

A list of all available modes of transport

City Center
London 7.0 mi
Airports
London City (LCY) 1.9 mi
London Heathrow (LHR) 24.5 mi
Train
Woolwich Arsenal 1.9 mi
Metro stations
Canning Town Tube 1.3 mi
Bus
Bus stop 1.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Elevator
  • Smoke detectors
  • Key card access

Sports & Fitness

  • Fitness center

Services

  • Pet amenities available
  • Room service
  • Laundry
  • Stores/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Business center
  • Meeting/ Banquet facilities

Children

  • Cribs
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sauna

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

One Eastern Gateway, Royal Victoria Dock, London, United Kingdom, E16 1FR
Map view
street view
One Eastern Gateway, Royal Victoria Dock, London, United Kingdom, E16 1FR
Nearby
Prince Regent DLR
1300 ft
Restaurants
Docksider Restaurant
800 ft
Royal Victoria Dock 1 Eastern Gateway
River Cottage Deli
3800 ft
1 Royal Victoria Dock ExCeL London
Yi-Ban
2400 ft
1010 Dockside Road London Regatta Centre
Custom House Pub
4500 ft
272-283 Victoria Dock Road
Tapa Tapa
3500 ft
Western Gateway Royal Victoria Docks
Zero Sette Restaurant
3700 ft
K Warehouse 2 Western Gateway Unit R3
Bagel factory
3600 ft
1 Western Gateway ExCel Centre

Reviews and Ratings

Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Spacious Rooms
Great Location
Communication Issues
Limited Dining Options
7.4/10
Very good
Rooms
8.1
Location
7.8
Service
7.5
Dining
6.4
Guest reviews
7.4/10
based on 18 review
8.4
8.4/10based on 4971 review
Kenneth
United States of America, April  2024
8.0/10

My stay at the hotel was simply fantastic. The rooms were very cool, well thought out, and incredibly comfortable, equipped with all the facilities a traveler could need. The size was just right, modern, comfortable, and spotlessly clean. The service was highly helpful, and the location couldn't be better. However, there were a few hiccups with communication and organization. The dining experience left something to be desired due to limited options, but overall, it was worth it. The general value for money was decent.

Rooms
9.0
The rooms were fantastic, very cool, well thought out, and comfortable with all the facilities you could need. They were spacious and well-equipped with the traveler in mind.
Service
7.0
The service was a mix of very helpful assistance but also some lack of explanation, leading to confusion. It was somewhat inattentive, disorganized, and slow at times.
Location
9.0
The location was excellent, very close to the ExCel Exhibition Centre, London City Airport, and Gallions Point Marina. It was easy to access by car and near the Excel station, making it convenient for travelers.
Dining
7.0
The dining experience was OK, the food offered was decent considering the circumstances. However, there was room for improvement in terms of variety and presentation.
Facilities
The facilities provided were satisfactory, covering essential needs for a comfortable stay.
Spacious Rooms
Communication Issues
Chris
United Kingdom, April  2024
7.4/10

I had a lovely stay at the hotel with some special touches for my boyfriend's birthday, like rose petals and a birthday message. The room was clean and of a good size, but a bit disappointed by the lack of prior notification for the closure of some facilities. The location was convenient, right next to the train station and excel arena, perfect for a quick access to events.

Rooms
8.0
The room was nice, clean, and well-decorated for my boyfriend's birthday. However, the unexpected closure without prior notice was a downside.
Service
6.0
The staff, including the cleaners, could have been more talkative and provided better guidance about the local area. Although not ideal, the pet amenities and shops available were handy.
Location
9.0
The location was great, next to the train station and excel arena. However, the hotel seemed full of children, which might not be ideal for all guests.
Dining
7.0
The dining experience was decent with tasty options, but the menu remained the same throughout my stay, which made it a bit boring. Complimentary bread was a nice touch.
Facilities
7.0
The facilities overall were sufficient but could be improved for a more enjoyable stay.
Convenient location
Lack of staff communication
Oliver
United Kingdom, March  2024
7.4/10

The hotel had cozy room facilities and a lovely bathroom, but it felt a bit too conference-like and small. The price was incredible, though I didn't request the 'Do Not Disturb' or 'Go Green' options.

Rooms
7.0
The rooms were cozy with lovely facilities, but they felt a bit too conference-like and on the small side.
Service
9.0
The service was amazing on all occasions, with very helpful and polite staff.
Location
8.0
The location was super close to the train station and perfect for Excel. It offered a much more cost-effective option for central London, making it convenient and accessible.
Dining
6.0
The dining experience was just okay for the prepaid amount; buffet breakfast could be improved for the price paid.
Facilities
7.0
Facilities were good; however, the dining area could speed up replacements when food items run out.
Charles
United Kingdom, January  2024
5.6/10

The hotel room was simple but nice and up to date, overlooking a building site and train line, with nothing nearby. It was ready 2 hours after check-in time and had a few missing tiles that resulted in a cut on my hand. The service was lacking in customer service and was most unhelpful, except for the exceptional treatment of my dog. The location was not ideal, as I had to spend 50 pounds daily on travel to the city. The dining experience was not value for money, although the morning of February 9th stood out with outstanding choices and friendly staff. The facilities were basic without any specific comment.

Rooms
7.0
The room was simple but very nice and up to date, overlooking a building site and train line. It had a few missing tiles that resulted in a cut on my hand.
Service
5.0
The service was lacking in customer service and was most unhelpful, except for the exceptional treatment of my dog.
Location
5.0
The location was not great, but it would work well if using Excel right next door.
Dining
6.0
The dining was not value for money overall, but there was an outstanding morning on February 9th with lots of choices and friendly staff.
Facilities
6.0
The hotel had basic facilities without any specific standout features.
George
United Kingdom, January  2024
6.6/10

The hotel is a mix of positive and negative aspects. The rooms were good, spacious, and clean, but the atmosphere felt a bit depressing due to the dull décor. The service was attentive and helpful, although the issue with recreational drug use affected the overall experience. The location suited our needs, and the proximity to public transportation was convenient. The dining experience varied from very disappointing to wonderful depending on individual preferences.

Rooms
7.0
The rooms were good, clean, and spacious, although a bit too warm at times.
Service
8.0
The service was very helpful and attentive overall, with some exceptional staff members like Mohammed during the night shift.
Location
7.0
The location was convenient for our needs, especially for visiting an event at ExCel. The proximity to public transportation was a plus.
Dining
5.0
The dining experience ranged from very disappointing to satisfying depending on personal expectations and preferences.
Facilities
6.0
The facilities offered were sufficient, though no specific details were highlighted.
Virginia
United States of America, December  2023
7.4/10

I had a mixed experience at the hotel. The rooms were very smart, modern, and clean with great amenities such as USB outlets, but unfortunately, the sealed windows allowed smoke to circulate, affecting the air quality. The service was a bit hit or miss, with some staff being very helpful while others could improve in terms of communication. The location was perfect for my visit to the O2, being near the train line and Excel center, but my room had a disappointing view. The dining options were varied, although the quality was inconsistent.

Rooms
8.0
I found the rooms to be very smart, modern, and clean, with great amenities like USB outlets.
Service
7.0
The service was a bit mixed with some staff members being very good and extra helpful, while others could improve in terms of communication.
Location
9.0
The hotel's location was ideal for accessing the O2, near the train line, and Excel center, but unfortunately, my room had a subpar view.
Dining
6.0
The dining experience offered a variety of options, but the quality was inconsistent.
Facilities
7.0
The facilities met my needs during the stay.
Mark
United Kingdom, December  2023
7.6/10

The hotel had beautiful rooms with very comfortable queen size beds. The rooms were very smart and clean, and the staff was incredibly nice. However, the service was a bit unprofessional at times. The location was perfect for the ExCeL centre and the underground, making it convenient for my needs. The dining experience had a nice selection but was a bit bland at times. Overall, a comfortable stay with friendly staff and great proximity to key locations.

Rooms
9.0
The rooms were beautiful, very smart, and boasted comfortable queen size beds.
Service
7.0
The staff were friendly but there were moments of unprofessionalism.
Location
8.0
The hotel was perfect for my needs in traveling back and forth to the ExCeL centre and the DLR.
Dining
7.0
The dining options were nice with a good selection, but some dishes were a bit bland.
Facilities
7.0
The facilities were satisfactory, offering the basic amenities needed for a comfortable stay.
John
United Kingdom, December  2023
6.6/10

I had a mixed experience at this hotel. The rooms, although spacious and comfortable, lacked proper air conditioning which made it hard to sleep. On the positive side, the service was very helpful, but there were some oversights like not explaining the key card system for the lift. The location was convenient for the ExCel center but confusing to access. The dining options were hit or miss, with limited breakfast choices. Overall, a decent stay with room for improvement.

Rooms
7.0
The rooms, while spacious and well-stocked, had insufficient air conditioning, making it uncomfortable to sleep.
Service
8.0
The service was generally helpful, with attentive staff, although some details were overlooked.
Location
6.0
The location was convenient for the ExCel center but somewhat confusing to navigate to.
Dining
5.0
The dining experience had its drawbacks with limited options and poor explanations
Facilities
7.0
The facilities were adequate, but nothing extraordinary stood out.
William
United Kingdom, October  2023
8.2/10

My stay at the hotel was phenomenal! The rooms were incredible, spacious, and beautiful, although those overlooking the car park were a bit bright for sleeping. The service was top-notch with amazingly kind and welcoming staff, although they struggled with a slight issue of recreational drug use smell. The location couldn't have been better for me, especially for attending a conference, and the dining experience, although expensive, had some great options. The facilities were excellent overall.

Rooms
9.0
The rooms were huge, beautiful, and the view from higher floors was amazing.
Service
9.0
The customer service staff were incredibly kind and welcoming, always ready to cater to our needs. They even offered a room swap to address an issue promptly.
Location
8.0
The location was ideal for my activities, with easy access to transportation and venues. Only some areas had noticeable marks.
Dining
7.0
The dining was good overall, but a bit pricey with limited variety.
Facilities
8.0
The facilities provided everything I needed for a comfortable stay, and they were well-maintained.
Anna
United States of America, August  2023
7.8/10

I was pleasantly surprised by this hotel. The rooms, despite overlooking a car park, were well designed and spacious. However, considering the price, I expected a more attractive view. The service was top-notch, especially the helpful and friendly staff at the front desk and restaurant. The location, although a bit tricky to find initially, was ideal for events at the Excel center. The dining experience offered a great selection, although the pricing was a bit on the higher side. Overall, a stay with good value for money.

Rooms
8.0
The rooms were well designed and at a good size.
Service
9.0
The service was excellent, particularly the staff at the restaurant.
Location
7.0
The location was great for the Excel center in London, but initial navigation was challenging.
Dining
7.0
The dining experience offered a great deal of choice, although prices were higher compared to other hotels.
Facilities
8.0
Facilities were good overall.
Harvey
United States of America, August  2023
7.6/10

I had a lovely stay at the hotel, with clean, modern, and comfy rooms, but the service could be more helpful. The location was convenient despite some navigation challenges. The dining options were a bit pricey, but the facilities were enjoyable.

Rooms
9.0
My room was very comfortable and well-designed, plus it was very quiet.
Service
7.0
The staff were nice and welcoming, but could improve on providing local area and travel advice.
Location
8.0
The hotel was easy to navigate and not far from the train and bus station, which was perfect for my quick trips to East London and Ilford.
Dining
6.0
The dining options were a bit expensive for what was offered, but the cooked and continental fare was decent.
Facilities
8.0
The pool available was a nice touch for relaxation.
Wesley
United States of America, August  2023
7.2/10

My stay at the hotel was a mixed experience. The room was excellent, with thoughtful touches like take-away cups for the coffee machine and a convenient Chromecast setup. However, the walk-in showers in the accessible rooms seemed impractical. The service was a bit unprofessional at times, with one staff member being rude, although others were friendly. The location was convenient for my purpose, being close to a trade fair venue, but the limited restaurant hours were a downside. The dining options offered a good range of food, but the quality of ingredients could be better. Overall, the hotel had its ups and downs, providing a comfortable stay with a few hiccups.

Rooms
8.0
The room was excellent with lots of nice touches like take-away cups for the coffee machine and a Chromecast setup, but the walk-in showers in accessible rooms were not practical.
Service
6.0
The service was a mix of unprofessionalism with one staff member being rude, while others were friendly.
Location
8.0
The location was fabulous for me due to the proximity to a trade fair venue, but the limited restaurant hours were inconvenient.
Dining
7.0
The dining experience offered a good range of food, but the quality of ingredients could be improved.
Facilities
7.0
The facilities were adequate for my needs during the stay.
Stuart
United Kingdom, July  2023
9.0/10

My stay at the hotel was absolutely fantastic! The rooms were very good, clean, and large enough for my family of 4, offering a stunning view of the Excel. The standard exceeded my expectations, especially considering the great value for money.

Rooms
9.0
I was impressed by the spacious and clean room with a wonderful view of the Excel. Ideal for a family of 4.
Service
10.0
The service was top-notch, and the staff were incredibly helpful; there was nothing they couldn't provide. Special thanks to Rish for going above and beyond.
Location
9.0
The location was perfect for the event I was attending at the Excel and right next to the Prince Regent DLR station. It was convenient and cost-effective compared to central London.
Dining
8.0
The dining experience was lovely with a good variety of options. However, the food could have been a little hotter.
Facilities
9.0
The facilities were great with everything I needed for a comfortable stay.
great value for money
food temperature
Jamie
United Kingdom, June  2023
7.4/10

The hotel rooms were adequately sized and quite clean, with a nice view of the river. The restaurant was really nice, though the location was a little far from where we needed to be.

Rooms
8.0
The room was clean and had all we needed with a lovely view of the river.
Service
9.0
The staff were very polite, courteous, and helpful, making our stay enjoyable. They were also very sweet to my little son.
Location
7.0
The hotel is a bit far from our desired location, but this is reflected in the price. Despite this, the overall location in Docklands and Canary Wharf is still terrific.
Dining
6.0
The dining experience in the restaurant was OK, although the choices were limited and the prices were a bit high for what was offered.
Facilities
7.0
Friendly staff
Limited dining choices
William
United States of America, May  2023
7.6/10

The hotel is located right next to the station, offering spacious rooms with all the necessary amenities, making it a great find in comparison to other hotels.

Rooms
8.0
The rooms are spacious and equipped with everything you need. A perfect choice for a comfortable stay.
Service
7.0
The overall service was friendly; however, there were a few lapses in explaining certain details like using the key card for the lift access.
Location
9.0
The hotel's location is ideal for commuting to London and attending events in areas like the ExCel conference center. Great accessibility to public transportation.
Dining
6.0
The dining experience was average, with some service issues, but the pool area provided a relaxing atmosphere.
Facilities
The hotel offers necessary facilities, though improvements in dining service could enhance the overall experience.
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Rooms and Guests2 Guest, 1 Room